FREQUENTLY ASKED QUESTIONS

FAQ

How does it feel?

Like a pair of strong hands kneading your shoulders. Eight soft 3D nodes rotate in alternating directions to work into tight spots. Start on the lower speed and work up.

Is it too strong for sensitive people?

Start on the gentle mode and the lower speed. You control the pressure with the arm loops: pull for deeper, relax them for lighter.

Is it cordless?

Yes. It charges with the included USB-C cable and runs about 60–90 minutes per charge depending on settings.

How long should I use it?

Sessions of about 15 minutes work well. It shuts off automatically after 15 minutes so you can relax without watching the clock.

Can I use it on my back and legs?

Yes. Use it on your neck, shoulders, upper and lower back, waist, thighs and calves.

Is this a good gift?

It makes a thoughtful gift for parents, grandparents, partners and anyone who works at a desk. Every order ships in a gift-ready box, and the 2-Pack lets you keep one for yourself.

Who should not use it?

Do not use it if you are pregnant, have a pacemaker, or have a medical condition without checking with your doctor first. Do not use it on broken skin or while sleeping. Not for children.

How long does shipping take?

Orders are processed in 1–3 business days and ship with tracking. You will receive your tracking link by email as soon as it ships.

What if I don't love it?

You are covered by our 60-Day Money-Back Guarantee. Contact us within 60 days of delivery and we will make it right.

Still have a question?

Our team is happy to help. Contact us and a real person will reply.